World-class Service
Advancing Your Business Excellence
About
Us
Our Story
At Parla Consultancy, our journey began with a simple yet profound vision: to revolutionize business processing by delivering exceptional outsourcing solutions. Founded in a modest office, our path was shaped by a relentless commitment to excellence and an unwavering focus on customer satisfaction. As we grew, each milestone marked not just an expansion in size, but a leap in our capabilities. Our story is a tapestry of challenges faced, innovations embraced, and successes celebrated, all woven together by the shared values and diverse talents of our team. Today, Parla Consultancy stands as a testament to the power of dedication, integrity, and teamwork in creating lasting impact.
Who We Are
Parla Consultancy is more than just a business processing outsourcing company; we are a dynamic team of experts committed to redefining excellence in our industry. Our leadership, comprising seasoned professionals with diverse backgrounds, drives our mission forward with strategic vision and deep industry knowledge. At our core, we are problem-solvers, innovators, and collaborators. Our expertise spans across various domains, ensuring that we deliver tailored solutions that not only meet but exceed our clients' expectations. We pride ourselves on our customer-centric approach, building strong relationships based on trust, transparency, and mutual respect. Our ethical standards and commitment to social responsibility reflect our dedication to making a positive difference in the community and the industry.
Our Vision
The vision of Parla Consultancy is to be at the forefront of the business processing outsourcing industry, not just as a leader in service delivery, but as an innovator and a trendsetter. We envision a future where our solutions empower businesses to achieve unprecedented efficiency and competitiveness. Our goal is to continuously explore new horizons, embracing cutting-edge technologies and methodologies that propel us and our clients ahead of the curve. We are committed to building a sustainable future, where our growth is aligned with the well-being of our employees, our clients, and the global community. In this journey, our guiding star remains our unwavering commitment to excellence, integrity, and creating value for all our stakeholders
What
We
Offer
Customer Service
Tailored solutions for superior customer service experiences. Allow our experienced teams to manage your customer service and sales needs. From small-scale operations of 5 seats to larger setups of 500 seats, we deliver excellence.
Market Research
Insightful market research services for informed decisions. Our expertise is used to create customized research that supports our clients in the areas of marketing, sales, business development and profit improvement.
Development
Comprehensive development services for growth. Our tailored training programs, offered to various organizations big and small, ensure an exceptional learning experience through our unique Business Simulations.
Workforce Service
Tailored workforce services for optimal team performance. Eliminate the hassle of hiring and employee management from your company's responsibilities and entrust it to our expert team.
Contact Center
Seamless omnichannel contact center solutions for businesses. Our cloud-based Omnichannel solution centralizes voice and social media interactions on a single screen, enhancing overall customer engagement.
Why
Us
Deep Industry Knowledge
At Parla Consultancy, our team is comprised of seasoned experts with extensive backgrounds in business consulting and process outsourcing. This rich tapestry of experience not only endows us with superior market insights but also empowers us to offer strategic guidance that is both forward-thinking and pragmatic. Our professionals are well-versed in navigating the complexities of various industries, bringing a holistic and integrated approach to solving our clients' challenges.
Tailored Expertise
"Parla distinguishes itself with a steadfast commitment to customized solutions. Recognizing that each business is unique in its own right, we offer personalized consulting and outsourcing services meticulously designed to align with your specific objectives and challenges. Our approach is deeply rooted in understanding the individual nuances and intricacies of your business, enabling us to craft strategies and solutions that are not only effective but also resonate with your company's ethos and operational framework.
Peerless Expertise and Collaboration
Our edge lies in our comprehensive approach, combining industry-leading expertise with a keen understanding of your business’s unique landscape. At Parla, we don’t just offer services; we provide solutions that are sculpted to fit your exact needs, ensuring maximum efficiency and effectiveness. Our commitment to innovation keeps us and our clients ahead of the curve, always ready to embrace new challenges and opportunities.
Contact
Us
Address
Suite 1005, Wisma Hamzah Kwong
No.1 Leboh Ampang Kuala Lumpur
Our Email
hr@parlaconsultancy.com
Our Phone No.
+60327794973